Privacy Policy

At Hedge Road Real Estate, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website or services.

1. Information We Collect

We may collect and process the following information:

  • Personal Data You Provide: Name, email address, phone number, postal address, and any details you share through forms or direct communication.
  • Technical Data: IP address, browser type, device information, and usage data collected via cookies or similar technologies.
  • Transaction Data: Details of services you request or purchase from us.

2. How We Use Your Information

Your information is used to:

  • Provide and improve our real estate services.
  • Respond to your enquiries or requests.
  • Send updates, newsletters, or promotional offers (only if you have opted in).
  • Comply with legal obligations or resolve disputes.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual Necessity: To provide the services you request.
  • Consent: For marketing or optional communications (you may withdraw your consent at any time).
  • Legitimate Interests: To enhance our services and website experience.
  • Legal Compliance: To adhere to applicable laws and regulations.

4. Data Sharing

We will never sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., IT support, payment processors).
  • Legal or regulatory authorities if required by law.
  • Business partners or affiliates to support our services.

5. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements. Once no longer needed, your data will be securely deleted.

6. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to processing or withdraw consent where applicable.
  • Request data portability.
  • File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are violated.

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies collect data such as site preferences and visitor behaviour. You can manage cookie settings through your browser.

8. Data Security

We implement robust security measures to protect your personal data from unauthorised access, loss, or misuse. However, no transmission over the internet can be completely secure, and we cannot guarantee absolute security.

9. External Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

11. Contact

For questions or concerns regarding this Privacy Policy, please contact.

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